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The Software Support Consultant (4 positions) support the implementation of Cascades, a new information management system that assists our partners in providing WIC nutrition services to low-income families and assuring federal and state WIC requirements are met. This system will be used by local WIC agencies in Washington to provide services to participants beginning in 2019. One big change is that participants will buy their WIC foods using a card instead of paper checks.

In this position, you will provide professional consultation and software support to local WIC staff on the new information management system by clarifying and analyzing software issues, providing pre-training activities, and performing administrative duties in the system as needed. You will have the opportunity to build and maintain expert level knowledge of Cascades and learn about the WIC program in order to support our partners. Your work in this position will help ensure families in Washington stay safe and healthy.

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